On a daily basis, RDA helps residents and businesses to connect with other resources, such as charitable organizations, city officials, or community police officers.

RDA assists residents and businesses with codes issues by contacting property owners or the city codes officer. The organization also communicates with the police department about community concerns and crime trends.

RDA handles issues ranging from land-use planning to animal control, job and housing referrals to zoning and development.

Staff listens to the concerns and ideas of community members and then strives to advocate on their behalf.